Refund Policy

Last updated: March 15, 2026

At Softora, customer satisfaction is our priority. This Refund Policy outlines our practices for requesting and processing refunds for services purchased through our website.

1. Eligibility for Refunds

Refunds are generally only considered in the following situations:

• Technical issues preventing access to the service that cannot be resolved.
• Duplicate or accidental charges.
• Service was not delivered as described in the purchase agreement.

2. Requesting a Refund

To request a refund, please contact our support team within 7 days of purchase at:

• Email: support@softora.org
• Subject line: “Refund Request”

Include your purchase details, reason for the refund, and any relevant screenshots or documentation.

3. Refund Processing

Once your refund request is approved, we will process the refund using the same payment method used for the purchase. Processing time may take up to 7 business days depending on your bank or payment provider.

4. Non-Refundable Services

Refunds are not available for:

• Services used beyond trial periods.
• Paid subscriptions that have already been consumed.
• Optional add-ons or integrations purchased separately.

5. Changes to This Refund Policy

We reserve the right to update this Refund Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. It is your responsibility to review this policy periodically.

6. Contact Us

For questions or concerns regarding refunds, please contact our support team:

• Email: support@softora.org
• Website: https://softora.org